Job Description
Manager, Social Media

Responsibilities

• Develop social marketing insights strategy and vision that provides a holistic view of the impact and reach of listening
• Manage agency partnerships for all reporting/analytics/insights
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  Qualifications
• 5+ years developing and managing social insights and listening
• 4+ years leading direct reports in a fast paced, high volume, large corporation or agency; strong cross functional leadership experience
• Strong communication skills both verbal and written
• Savvy and knowledgeable of social media trends and innovations. Depth of knowledge with social listening best practices
• Ability to build close relationships with key stakeholders across the organization, as well as with key vendor partner
• Analytical skills, including the ability to assimilate extensive amounts of detailed data and to see the big picture, providing actionable/influential recommendations
• Qualitative research skills, including the ability to interpret unstructured data and translate it into actionable insights
• Thought leadership skills, including the ability to recognize trends/opportunities and formulate hypotheses and recommendations relevant to the business
• A strong record integrating corporate communications and marketing as well as history of anticipating issues and the skills to be strategic, proactive and assertive.
• Ability to multitask and thrive in a fast-paced, dynamic environment
• Proficient using MS Office Suite
• Wireless or Mobile experience or heavy knowledge of the space is a plus

Education:

Bachelor’s Degree in marketing, research, business, statistics, communications or social sciences or related field – MBA is a plus

EOE Statement
T-Mobile USA, Inc is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Brand: T-Mobile
Schedule: Full Time

Manager Social Media Insights