Ericsson: Senior Cloud Consultant - China

Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.

Job Summary or Purpose:

Major telco operators in Northeast Asia are looking to save cost, speed up innovation and generate new revenues by moving their own infrastructure onto cloud platforms and by providing subscribers with cloud services. The Cloud Consultant will be driving dedicated engagements creating business, network and operations telco cloud transformation propositions.

Job Responsibilities & Tasks:

The Cloud Consultant will work with a dedicated team of specialists, e.g., Principal IT Architects, Telecom Solution Architects and Development leaders to identify customer challenges and propose technical and operational solutions and inspire both customers and the internal organization.

In this role the Cloud Consultant will work closely with the KAM/Engagement Manager to build customer relationship, drive customer engagements and provide strategy advice on cloud transformation as well as support the identification and capturing of opportunities. The Cloud Consultant will effectively combine existing Ericsson and 3PP offerings across product and service areas to address customer challenges, in a highly dynamic environment.

Typical interfaces:


- Customer- C-level, Directors and Managers;

- Third party vendors - Business Developers, Solution Managers


- Regional Strategy Functions, Business Lines and Customer Units

Job responsibilities:

  • Drive tactical and strategic advice towards customers. Guide the customer direction by establishing high level dialog at CxO level. Build and maintain relevant stakeholder contact network
  • Develop and execute business, network and operations telco cloud transformation propositions and engagements, addressing operator challenges such as legacy migration towards telco cloud to enable operators to create innovative services and reduce cost as well as time to market.
  • Create customized solutions and migration proposals in the cloud engagement team and spur the ability to innovate close to customer. The solutions will focus on virtualizing network functions to cloud platforms and facilitate cloud services delivery to subscribers
  • The Cloud Consultant will be responsible for providing the necessary value argumentation to the customer, including strategic choices and business case analysis, possible OPEX and CAPEX benefits and propose timelines for developing new services or migrating functions onto private/telco cloud.

Job Tasks:

Deliver customer value and thought leadership

  • Analyze customer business environment, requirements, plans and challenges
  • Develop and perform customer presentations regarding cloud related topics
  • Develop and present value argumentation & business cases together with sales team
  • Conduct in-depth business focused discussions with customers on cloud topics
  • Self-learner and evangelist of new and emerging cloud related technology, business and operations trends
  • Provide insight on how new trends will affect customer/Ericsson business, current and future technology & operations, especially in telecom domain
  • Drive pro-active dialogue with the customer executives on cloud related business – focus on telco cloud - in collaboration with the KAM
  • Contribute to regional cloud strategy
  • Gather and analyze competitor information on cloud related business

Contribute in virtual/functional team with Engagement Manager/KAM to grow within and beyond current business

  • Generate and manage leads to increase the sales funnel
  • Identify new telco cloud business opportunities and proactively drive them
  • Align and synchronize with existing engagements and relevant parts of the Ericsson organization
  • Support competence buildup in and outside of the team and maintain a regional and global cloud competence network to facilitate knowledge and best practice sharing

Job Qualifications:

Ericsson Wide - Functional and other competences

  • Knowledge of Ericsson cloud related portfolio and offering (ECS/ECM/etc) will be a plus
  • Knowledge of Ericsson telecom core products and OSS/BSS systems will be a plus
  • Knowledge of Ericsson Consulting and Systems Integration as well as Managed Services portfolio will be a plus

Minimum Qualification and experience requirements

  • Has strategy cloud consulting experience with external clients or had similar role within an telco operator organization, and has a proven track record in successful telco and IT cloud transformation engagements/projects
  • Had lead role in consulting projects driving quality deliverables, with proven experience in effective interaction with senior IT managers and C-level executives
  • At least 8 year experience in consulting, pre-sales or operations in an ICT environment with cloud services, telecom industry related would be a plus.
  • Deep knowledge of cloud technology & eco-system such as: SDN, NFV, Hypervisors, Cloud management and orchestration systems
  • Detailed understanding of the cloud industry and market, familiar with telecom infrastructure virtualization terms like scale-out, scale-up, scale-in, automation, cloud management and related business models e.g. IaaS, PaaS & SaaS
  • Highly organized and can operate either as a team member or team leader in a cross-functional team environment, acting as a coach for peers, new hires and initiative participants from other areas in the organization.
  • Communicates effectively with leadership and team members to define project scope of work and outputs and phased approaches to achieving client's business objectives.
  • Master’s or Bachelor’s degree in CS, EE, or a related field
  • Readiness to travel 75% annually
  • English: Fluent

Preferred Skills

  • Entrepreneurial & Commercial Thinking
  • Persuading & Influencing
  • Analyzing
  • Relating & Networking
  • Delivering Results & Meeting Customer Expectations
  • Adapting & Responding to Change

Additional Requirements, Physical demands, Region / Local specifications

  • Multi Language speaker (English, Mandarin, Japanese, Korean) will be a plus.

Primary country and city: China (CN) || Other/Not Applicable || No Selection || Consulting&SysInt IT; ProdMgt; R&D SalesStratMkt&ComMgt ServEng; SharedServ; Stud&YP Supply&Log

Job Segment: Consultant, Consulting, Outside Sales, Pre-Sales, Contract, Sales, Bilingual

Senior Cloud Consultant

For details, please click here.

Date: Jul 26, 2014

Location: , CN

Company: Ericsson

Req ID: 20947


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